Hi Kay,
After 14 amazing years as the proud owners of our craft business, we've decided it's time for a new chapter in our lives. With heavy hearts, we're announcing that we'll be closing our physical store in Healesville on Sunday, March 2nd, 2025.
Although we're saying goodbye to our bricks-and-mortar store, we're not really saying goodbye to you! We hope the wonderful memories you have from visiting our store will inspire you to continue shopping with us online through our website. We’re excited to keep offering a variety of premium Australian and imported yarns, patterns and haberdashery. Plus, we're committed to supporting local pattern designers and expanding our Crumbz Own designs. While we’ll be gradually reducing our sewing supplies and fabric options, we hope our updated selection will meet your needs and continue to inspire your creative projects.
Shara will still be available to help with any knitting and crocheting questions, and you can reach her through our website chat, Facebook, Instagram, or even book a virtual lesson. Barry will keep picking and packing your orders, and I'll continue to find new and exciting products to inspire you.
As we transition, our Crumbz Connect Loyalty Program will also end on March 2nd. So, make sure to use your points either online or in-store before then. We're looking into ways to bring your in-store purchase history to our website, so you can easily access and view it whenever you like!
We'll stay connected with you via email and social media, and we're revising our postage prices in line with the reduced overheads and looking at new and interesting ways to reward our loyal customers.
Any gift cards bought in-store can be redeemed online from 3rd March.
Keep an eye out for some exciting closing down specials coming up in the next few weeks!
We'll also have a selection of our sample garments available for purchase in-store.
It's amazing how quickly time has passed! Over the last 14 years, with your support and that of many others, we've built our business with passion and dedication. Since the first day we opened our doors, we've always felt the warmth of our community. Your trust and loyalty have continually motivated us to give our best. As the saying goes, there comes a time to take the next step, and for us, that time is now. We're thrilled to embark on new adventures and experiences, and we hope you'll join us on this journey!
If you have any concerns about these changes, please reach out to us—we’d love to hear from you.
With warmest regards and heartfelt gratitude.
Kay & Barry